- 1Read what ends
- 2Export your data
- 3Submit the request
Map To Millions Mastery
Request to cancel your Mastery subscription.
The request form is right below. Submitting it ends your access: the member portal and every training portal close the moment you submit, and your CRM account is paused within 72 business hours. Before you submit, read what ends, what to download first, and what does not transfer. It is all further down this page.
Process Your Payment
Before you submit: step 1
What this cancellation ends.
Mastery is one subscription with four layers inside it. Submitting the form ends all four: the portals the moment you submit, the CRM within 72 business hours. Access does not run to your next billing date, and there is no partial cancel.
Your Map To Millions CRM account
Within 72 business hours of your request, a person on our team pauses your GoHighLevel account: contacts, pipelines, funnels, pages, calendars, automations, email, text messaging, phone numbers, and every snapshot we loaded. Once it is paused you cannot log in, send an email, or send a text from it. Pausing is a manual step on our side, which is why it is not instant.
Read the export list firstThe member portal and every Mastery Training Portal
The moment you submit, the automation removes your login from vip.maptomillions.com. The CRM Setup Sprint, Foundational Ecosystem, Profitable Online Offer, Book A Consult, Lure To Mini-Nurture Campaign, Workshop Accelerator, Simple Social School, Editless Creator, and the Affiliate Partner Program all close at the same time.
HighLevel Snapshots, AI Skills, and the Mastery Mentor
The pre-built funnels, sequences, and pipelines stay in the account that is paused. The AI Skills that write your pages and emails, and the Mastery Mentor that guides you, close with the portal the moment you submit.
Live platform training, 24/7 live chat, and the Help Library
The three weekly training sessions and the recordings close with the portal when you submit. The Help button inside your CRM and the article library end when the CRM is paused.
Before you submit: step 2
Export your data while you still have access.
Submitting the form starts the clock. Your training portals close immediately, and your CRM account is paused within 72 business hours. Once it is paused, nobody logs in to pull your contacts, send your list one last email, or text your leads. Not you, and not our team. The 72 business hours is our processing window, not your export window. Everything below is your responsibility to download before you submit.
Contacts and leads
Every name, email, phone, tag, and custom field.
Contacts then Smart Lists. Select All, then More, then Export. Click Manage Fields and include tags and custom fields before you export.
The CSV lands in Bulk Actions, not your downloads, and stays there 30 days. Only the latest note (255 characters) exports. Email and text history does not.
Your phone number
Any number you bought through the CRM.
Open the Help button inside your CRM and start a live chat. Ask to move your number to another provider or account. Do this before you submit this form, and say a move is in progress in the notes field of the form.
Once the account is paused you can no longer open live chat to request a move, and numbers on a deleted account cannot be recovered. A move takes 1 to 2 business days once support has your details, longer for international numbers. Do not delete or release the number while the move is in progress.
Opportunities and pipelines
Every deal, stage, and value.
Opportunities, then the three dots at the top right, then Export Opportunities.
Downloads as a file to your browser. Repeat for each pipeline if you keep more than one.
Form and survey submissions
Every answer anyone ever gave you.
Sites, then Forms (and again for Surveys), then Submissions, then the blue Export button.
A download link arrives by email. Check the inbox on your CRM login.
Payments: transactions, orders, subscriptions, invoices
Your money records, and your clients' recurring plans.
Payments, then Transactions, then the download icon. Do the same in Orders and Subscriptions. Open each invoice and save the PDF.
The transactions link arrives by email and works for 7 days. Client subscriptions billed through your CRM stop when it is paused. Rebuild them in your own Stripe account first. Your Stripe account itself stays yours.
Media: images, PDFs, videos
Everything you uploaded.
Media Storage. Select files with the checkboxes (up to 100 at a time), then Download.
Files over 2 GB download one at a time. Your logo, lead magnets, and course videos live here.
Conversations and call recordings
Email, text, and call history.
There is no one-click export. Forward the email threads you need from Conversations, and download call recordings one at a time from the call entry.
Decide which threads matter and save those. Message history is not in the contacts export.
Your own courses and students
Courses you built for your clients inside the CRM.
Keep your original video and document files. Export issued certificates from Memberships. Export your students as contacts with their course tags.
Course content and student progress do not export. Your students lose access when your CRM is paused, within 72 business hours of your request, so tell them before you submit.
Email templates, page copy, and automation logic
Words you wrote and flows you built.
Open each email template and each page and copy the text into a document. Screenshot each workflow you built yourself.
Templates, funnels, and workflows do not export from GoHighLevel. Map To Millions templates stay with us regardless (see below).
Domains and DNS
Your domain is yours. The pages behind it are not.
Write down every domain and subdomain connected under Settings, then Domains. Once the CRM is paused, remove the records that point to it and point them somewhere new.
Booking links, forms, funnels, and websites on those domains stop working when the CRM is paused.
Connected accounts
Stripe, Google, Outlook, Facebook, Instagram, QuickBooks, Zapier.
Settings, then Integrations, and your calendar and social connections. Disconnect each one and reconnect it wherever you go next.
Scheduled social posts will not publish once the CRM is paused. Calendar syncs stop.
Our snapshot policy
Our funnels, snapshots, and trainings stay here.
The Map To Millions funnels, HighLevel Snapshots, email sequences, automations, AI Skills, and training portals are the intellectual property of Map To Millions. We do not transfer them to another agency, another GoHighLevel account, or another platform. When your subscription ends, access to them ends. There is no export, no copy, and no transfer request that changes this.
Stuck, not done?
If you are cancelling because something broke or you could not get it working, that is a support problem, not a cancellation problem. Both routes are open right now and included in what you already paid for.
After you submit
What happens next.
Three steps. The first one is automatic. Nothing is charged again after you submit.
- 01
The moment you submit, your portals close.
The automation removes your login from vip.maptomillions.com and every training portal, and your request lands with our team. Finish the export list before you submit.
- 02
Within 72 business hours, we cancel billing and pause your CRM.
A person on our team cancels your subscription so you are not charged again, checks for an open phone number move, then pauses your Map To Millions CRM account. Once paused, you cannot log in, and we do not export, email, or text on your behalf.
- 03
We confirm by email.
An automatic receipt arrives right after you submit. A second email from [email protected] confirms when your CRM has been paused. If the receipt is not in your inbox within an hour, check spam, then email us.
Final check
Did you export everything you need?
0 of 8 checked
This checklist is for you. It saves in this browser and is not sent to us.
When does my access end?
The moment you submit the form, for the member portal and every training portal. Within 72 business hours, for your CRM account, which a person on our team pauses by hand. Access does not run to your next billing date.
Why 72 business hours?
Cancelling billing and pausing a CRM account are manual steps on our side: checking for an open phone number move, cancelling the subscription, pausing the account, and confirming to you. We commit to finishing within 72 business hours of your request. It is a processing window, not extra time to export. Do that before you submit.
Do I get a refund for the rest of my billing period?
No. Your subscription is cancelled when you submit, you are not charged again, and the unused days in your current cycle are not refunded or prorated. If you want to keep using your account until closer to your next billing date, wait to submit until you are done, and allow the 72 business hours before the next charge date.
Can you export my contacts for me after the account is paused?
No. Once the account is paused you cannot log in, and we do not log in to export, email, or text on your behalf. Export before you submit.
Can you transfer my account or my funnels to another agency?
No. The funnels, snapshots, sequences, automations, AI Skills, and trainings are Map To Millions intellectual property and do not transfer to another agency, account, or platform. Your contacts, leads, records, media, and your own written copy are yours to take.
What happens to my phone number?
If you bought it through the CRM, request a move to another provider through live chat before you submit, and say so in the notes field of the form so we do not pause the account mid-move. Once the account is paused you can no longer open live chat to request it.
What happens to my clients' subscriptions and my students?
Recurring plans billed through your CRM stop when it is paused, within 72 business hours of your request. Rebuild them in your own Stripe account first. Students in courses you built lose access at the same time, so tell them before you submit and keep your original files.
What about my domain?
Your domain stays yours. The pages, forms, and booking links behind it stop working when the CRM is paused. Point your domain records somewhere new.
Can I come back later?
Yes, by enrolling again at the price offered at that time. Do not count on a paused account being reopened. Export your data before you submit and plan to import it into a fresh account.
I changed my mind. Do I need to do anything?
If you have not submitted the form, nothing. Log in and keep going. If you already submitted it, email [email protected] right away. Your portal access is removed the moment you submit, so the sooner you write, the simpler it is to put back.
Not ready to leave?
Your account is still open.
Log In To MasteryNothing to submit. Keep going.Ready to cancel? The form is at the top of this page. Questions: [email protected]
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